Kishan Narotam, CMgr MCMI

Senior Associate

Ernst & Young (EY) | Johannesburg, South Africa

• Spearheaded the development and implementation of an interactive dashboard to track and manage all learning activities for the Custom Analytics team, which is now being proposed for rollout across the broader organization globally.
• Optimized the reconciliations of the Audit team through the use of various cutting-edge tools and technologies, resulting in improved efficiency and accuracy.
• Delivered a review to support SPAR's data migration by developing a streamlined Alteryx workflow, which saved the client significant time and resources.
• Conducted a comprehensive analysis of Clover's time and attendance and procurement data, providing the Internal Audit team with valuable insights and recommendations.
• Led a team in the development of a Conflict of Interest solution, which has now been successfully piloted with multiple clients.
• Designed and executed a strategic plan for the Custom Analytics team, which resulted in increased productivity and greater alignment with organizational goals.

Youth Advisory Board Lead

Sea-Stematic Pty Ltd. | Johannesburg, South Africa

• Collaborated with the CEO to leverage data and analytics in making strategic decisions, resulting in a more data-driven approach to decision-making.
• Conducted extensive research on current trends, generational habits, and industry norms, leveraging data collection and analysis to enhance the venture capitalist framework.
• Developed a comprehensive data bank for the strategic team, providing seamless access to information critical for decision-making, resulting in a more streamlined and efficient decision-making process.
• Produced a strategic analysis report that analyzed various factors around Sea-Stematic, including market trends, customer behavior, and competition, resulting in a clear and actionable roadmap for the company’s growth and success.

Principal Consultant

IQbusiness South Africa | Johannesburg, South Africa

• Led the Ghost ecosystem data team as Product Owner, Data Analyst, and Business Analyst for Nedbank Group Limited, resulting in streamlined communication, increased efficiency, and improved data management processes.
• Created and published an inclusive data team handbook, improving overall end-to-end documentation and enabling greater collaboration and knowledge sharing.
• Developed a high-level business requirements template, adapted for all teams to streamline communication and requirements gathering.
• Orchestrated the analysis, development, and documentation of data migration initiatives and an end-to-end dashboard initiative, resulting in improved data visibility and insights for key stakeholders.
• Oversaw the initiative and lead the development of the IQbusiness Data Team's Community of Interest on data analysis and advanced analytics.
• Oversaw the performance and development of a Senior Associate Consultant and two Associate Consultants, demonstrating strong leadership and management skills.

Senior Associate Consultant

• Optimized data management processes for Nedbank Group Limited as a Data Analyst, sourcing, cleaning, and creating baseline metrics from raw data to develop a report and interactive dashboard utilized by both business and technical stakeholders.
• Delivered documentation on data governance ensuring compliance of the POPI Act, demonstrating a strong understanding of regulatory compliance requirements.

Associate Consultant

• Successfully performed the roles of a Business Analyst on an internal Talent Management project and an external client project.
• Boosted client relationships with MultiChoice Africa as a Data Analyst for Genex Insights, demonstrating strong client management skills.
• Analyzed roles, current processes, and potential areas of optimization within Absa Group Limited's Model Risk space, leading to a tactical journey in 2021.

Teaching Assistant

University of the Witwatersrand | Johannesburg, South Africa

• Successfully applied and returned as a Teaching Assistant for the Software Development II course, providing extensive assistance to the lecturer in grading student projects, laboratories and coding tutorials.

Teaching Assistant

• Facilitated the execution and demonstration of practical laboratories and tutorials in C++, GitHub, SFML, and Git collaboration.
• Oversaw and mentored multiple students throughout the course with regards to project work, assignments and tests.

Intern (Part-Time)

Liberty Group South Africa| Johannesburg, South Africa

• Assisted the head of department in various projects, working in the IT department.
• Conducted data collection, cleaning, and population tasks for internal search engine.
• Designed and developed a network map that can be easily updated and maintained.
• Demonstrated VBA, Excel and C++ skills in system analysis and data management.

Intern

MICROS South Africa (Pty) Ltd | Johannesburg, South Africa

• Analyzed C code and successfully translated it into C++, demonstrating skills in programming languages.
• Designed and implemented a basic user interface for an Airtime application based off the translated code.

Data Analyst · Procure to Pay Audit

Clover South Africa Pty Ltd. | Johannesburg, South Africa

Project Overview: Clover SA's Internal Audit team requires assurance in the

Responsibilities: Kishan's role included

Data Analyst · Internal Audit: Data Migration

SPAR Group Limited | Durban, South Africa

Project Overview: The SPAR Group underwent a data migration project, Project Ukhozi. The data is being migrated from various systems such as IBM's AS/400 to the SAP S/4HANA cloud system. As a part of internal audit, the EY team is tasked with providing assurance on the data migration for key non-financial data.

Responsibilities: Kishan's role included full end-to-end understanding of the migration, both source and target data structures and systems, client interactions, and completing the full test to provide assurance. He utilised Alteryx, building workflows to ingest source data and compare it to the target data, identify anomalies, and provide reasons. The outcome of results are then verified with an independent SPAR team and reasons provided and Kishan delivered the results to the SPAR stakeholders in a detailed report.

Product Owner, Data Analyst, Business Analyst · Ghost Squad

Nedbank Group Limited | Johannesburg, South Africa

Project Overview: The Ghost ecosystem is responsible for unsecured lending in Nedbank, namely credit cards, personal loans, overdrafts and home loans. The overall objective is to optimise the pipeline and its environment to ensure improved efficiency and monitoring while complying to regulations, as well as implementing various procedures that form a part of the end-to-end pipeline of the product.

Responsibilities: Kishan initially coordinated the creation of a holistic document that entails detailed explanations and process diagrams and details of the Ghost pipelines' procedures, acting as an internal Google. His analytical work further included optimisation implementations, documentation, ensuring the pipeline is compliant to various data governance, dashboard creation, and ad-hoc investigations. Kishan was further trusted to execute the role of a business analyst and as of February 2022 was made the Product Owner of the Ghost data team.

Analyst · Model Risk Data Discovery and Design

Absa Group Limited | Johannesburg, South Africa

Project Overview: The model risk architecture and processes for credit regulatory reporting are sub-optimal in terMicrosoft of business efficiencies being realised across the value chain. The project team developed a target state architecture and roadmap identifying opportunities for unlocking sustainable efficiency. Subsequently, the project team took the various stakeholders through various roadshow presentations to gain valuable buy-in on the identified opportunities and created a project charter for the initiatives.

Responsibilities: Kishan was an analyst supporting the team in a variety of manners. In the first phase of the project, Kishan defined various role profiles for stakeholders in the model risk space, mapped out necessary frameworks, policies and standards for a clearer understanding. In the subsequent phase, Kishan assisted in creating a project charter for a tactical journey that will occur in 2021, identifying benefits and associated metrics.

Data Analyst · MultiChoice Africa

Genex Insights | Johannesburg, South Africa

Project Overview: The project involved working on the MultiChoice Africa account within the CX team, where the data's integrity had to be investigated and monitored. In conjunction to this assisting the team in applying various methodologies that would allow the team to become more proactive in handling the account, and to improve relationships between the MultiChoice Africa and Genex Insights.

Responsibilities: Kishan was placed as a Data Analyst within the Genex Insights’ CX team initially investigating a data discrepancy issue, utilising the Genex Insights VOC platform to assist with data retrieval, mapping & managing for MultiChoice Africa. Kishan also updated & created new dashboard views for surveys that had existed & were introduced respectively. Kishan's understanding of the platform gave him the opportunity to train new MultiChoice members on using the platform, while handling queries daily.

Business Analyst · IQbusiness Talent Management Solution

IQbusiness South Africa | Johannesburg, South Africa

Project Overview: IQbusiness required a proposal for a solution which would aid in the improvement of their current talent management processes, allowing employees and managers to monitor personal development and talent.

Responsibilities: Kishan was part of the business requirements team, whose responsibility was focused on creating the business requirements document, by consolidating prior teaMicrosoft work. Kishan was also part of the governance team and took control of consolidating the project initiation document for the final proposal, as well as presenting the final proposal.

Business Analyst · IAM AfricaAccess | CSO Testing Proposal

Absa Group Limited | Johannesburg, South Africa

Project Overview: The IAM project was an enhancement on Absa's existing Access Management System, which looked into adding an amend capability. The testing project looked at proposing an idea for a separate testing team to be created within Absa's CSO team.

Responsibilities: Kishan worked as a junior business analyst, and his responsibilities involved creating the initial draft of the business requirements document. The testing project involved creating a proposal for the testing team based on research and best practices.

Lead Engineer · Design of a Thermally Controlled System for Medications

University of the Witwatersrand | Johannesburg, South Africa

Project Overview: The project involved designing a thermal system that can control the temperature of medication in it. The design was unique based on current literature and simulated in a multiphysics programme.

Responsibilities: The lead engineer had to design and simulate the designed container making sure that the design was tested utilising free-to-use multiphysics programme, calculating cost & power concerns. Subsequently, the project was documented accordingly.

Co-Lead Engineer · Image Compression Based on Non-Parametric Sampling in Noisy Environments

University of the Witwatersrand | Johannesburg, South Africa

Project Overview: The aim of the project was to create a method of image compression that involved creating holes in the image, encoding, transmitting said image through a noisy channel and filling these holes.

Responsibilities: Kishan created, implemented and developed the compression scheme based on current existing schemes. The compression scheme was tested and analysed against existing schemes and the results were documented accordingly.